Talk to customers · Automations & chatbots
The follow-ups you mean to send, sent every time.
Reminders, aftercare check-ins, thank-yous and win-back messages go out on their own. A WhatsApp chatbot answers common questions and takes bookings around the clock.
Automations · Follow-up
WhenA visit is completedTrigger
Wait2 days, send in the morningStep
SendWhatsApp: "How did everything go?"Step
If no replyCreate a task to callStep
ThenInvite to rebook when dueStep
What gets better
Automations & chatbots
Fewer no-showsReminders the day before and on the morning, with a button to confirm or move the booking.
Customers who come backA check-in two weeks after a treatment or a service brings people back without you remembering.
Answers at midnightThe chatbot shares prices, hours and location, and takes bookings while you sleep.
Nothing falls throughWhen a quote goes quiet, GuulHub makes a task for someone to call.
Recipes
Start from recipes built for your trade.
Every industry pack comes with ready-made automations: reminders for salons, aftercare for clinics, "your order is ready" for dry cleaners. Switch them on and adjust the wording.
- Ready-made for each industry
- Timed by day and time of day
- Stop automatically when the customer books or pays
Automations · Follow-up
WhenA visit is completedTrigger
Wait2 days, send in the morningStep
SendWhatsApp: "How did everything go?"Step
If no replyCreate a task to callStep
ThenInvite to rebook when dueStep
Chatbot
A WhatsApp assistant that books, answers and hands over.
Build a menu of answers and actions with buttons. When a customer needs a person, the chatbot hands the conversation to your team with everything said so far.
- Buttons and menus on WhatsApp
- Book, order and check prices
- Hands over to a person in one step
9:41
ANAl Noor ClinicBusiness account
Your appointment is booked: Dr. Hawa, Tuesday 11:00 am. Please complete your details before you arrive.
Complete my detailsChange time
Complete my details
Thank you. Your details are saved securely. Paid $15 by Zaad. Receipt #7781.
Automations & chatbots
How it works
- 1Pick a recipeStart from your industry pack or from scratch.
- 2Set the timingChoose when it runs: after a visit, before a booking, when a quote goes quiet.
- 3Let it runGuulHub sends, waits, checks and follows up, and shows you everything it did.
Questions
Automations & chatbots
Do I need technical skills?
No. Automations are built from plain steps like "wait two days" and "send a message". We set up the first ones with you.
Will customers get too many messages?
No. Automations respect opt-outs, WhatsApp rules and the limits you set.
Can the chatbot speak Somali?
Yes. You write its answers in Somali, English or both.