guulhub
Restaurants & cafés

The restaurant system that runs the whole house.

Floor, waiters, kitchen, delivery apps, WhatsApp orders, takeaway, mobile money, stock, suppliers, staff, guests and accounts in one system made to fit your restaurant. Every order reaches the kitchen. Every bill gets paid. Every plate earns what it should, and you see all of it on your phone.

Floor · Main room
Free 2Seated 2Eating 3Paying 1
T14 guests42m
T2Free
T32 guests6m
T46 guests$84
T53 guests28m
T6Free
T75 guests12m
T82 guests51m
Kitchen · All stations
T44:12
Dine-in2 × Chicken suqaar1 × Rice & goatNo chilliBump
#3187:40
Delivery app3 × Beef burger2 × FriesBump
WA-522:05
WhatsApp1 × Fish & rice2 × Mango juiceBump
T711:30
Dine-in5 × Lunch specialBump
Sound familiar?

Restaurants & cafés

Orders get lost at the rushPaper tickets, shouted orders and a tablet per delivery app in the corner. Something always gets missed when it matters most.
Five systems, no pictureA till, delivery tablets, a reservations notebook, a stock spreadsheet and a payroll book. None of them talk, so nobody sees the whole restaurant.
Profit is a guessYou know what came in tonight. You do not know what each dish cost to make, what went in the bin, or which waiter sells best.
Floor & tables

The whole room, live, in the palm of your hand.

Every table shows its status, guests, time seated and spend. Seat walk-ins, move a party, merge tables for a family or split one when half the table leaves. Main room, terrace, family hall and ladies section each have their own plan.

  • Floor plans drawn to match every room
  • Status by colour: free, seated, eating, paying
  • Timers that flag slow tables
  • Sections assigned to each waiter
Floor · Main room
Free 2Seated 2Eating 3Paying 1
T14 guests42m
T2Free
T32 guests6m
T46 guests$84
T53 guests28m
T6Free
T75 guests12m
T82 guests51m
Tableside ordering

Waiters order from their own phones.

No walking back to a terminal and no special handhelds to buy. The waiter taps the table, adds dishes with their options, seats and courses, and the order is in the kitchen before they reach the next table.

  • Any phone becomes a handheld
  • Options, extras, allergies and seat numbers
  • Courses held and fired when you say
  • Menu in English and Somali
Checkout · Table 7
Chicken suqaar$9.00Rice & goat$12.50Fresh mango$3.00Shaah x2$2.00
Total$26.50SplitDiscount
Pay with
EVC PlusZaadM-PesaSahaleDahabCard
Request $26.50Customer approves on their phone
Kitchen display

One kitchen screen for every order, from everywhere.

Dine-in, takeaway, WhatsApp, your online menu, kiosks and delivery apps land in one queue with a timer on every ticket. Grill, fryer, salads and drinks each see only their part, and the expo screen brings it together.

  • Routing to stations and an expo screen
  • Timers that turn amber, then red
  • All-day counts and sold-out items
  • Recall a bumped ticket in one tap
Kitchen · All stations
T44:12
Dine-in2 × Chicken suqaar1 × Rice & goatNo chilliBump
#3187:40
Delivery app3 × Beef burger2 × FriesBump
WA-522:05
WhatsApp1 × Fish & rice2 × Mango juiceBump
T711:30
Dine-in5 × Lunch specialBump
Delivery, online & WhatsApp

Every delivery app on one screen, not five tablets.

Orders from delivery apps come straight into GuulHub and onto the kitchen screen next to your own. Your own online menu and WhatsApp ordering take orders with no commission. Your riders get their drops, and customers get a message when the food leaves.

  • Delivery-app orders merged into one queue
  • Commission-free online menu and WhatsApp ordering
  • Your own riders, dispatched and tracked
  • Scheduled orders and pickup time slots
Orders · All channels
Dine-in 12Takeaway 5Online menu 8WhatsApp 6Delivery apps 14
#3Order #318 · Delivery app3 items · rider arriving in 4 minPreparing
WAOrder WA-52 · WhatsAppFarah H. · pays on deliveryOn the way
OMOrder #911 · Online menuPaid by M-PesaDelivered
#3Order #322 · Delivery app2 items · just inNew
QR order & pay at the table

Scan, order more, split and pay, without waiting.

A QR code on each table opens your photo menu. Guests order another round, call the waiter, split the bill by item or evenly, and each pays their share by their own wallet or card. The table closes itself when the last share lands.

  • Photo menu by QR
  • Split by item, seat or evenly
  • Each guest pays by their own wallet
  • Tips and service charge, receipt on WhatsApp
Takeaway & self-order

A counter that moves as fast as the rush.

Self-order kiosks and the counter feed the same kitchen screen. The order-ready screen shows each number as it is called, and the customer gets a WhatsApp message the moment their food is ready.

  • Self-order kiosk on any tablet
  • Order-ready screen for collection
  • Ready message on WhatsApp
  • Car-side and drive-through orders
Preparing
214215217218220WA-58
Ready to collect
209211212WA-55
Xamar Grill · TakeawayWe also message you on WhatsApp when it is ready
Menu engineering & recipe costing

Know the profit on every plate, and what to change.

Link each dish to its recipe. GuulHub works out the true cost, the margin and how well it sells, sorts your menu into stars, workhorses, puzzles and dishes to review, and GuulAI tells you what to reprice, feature or drop.

  • Recipes to the ingredient
  • Cost, margin and popularity per dish
  • Price changes across every channel at once
  • Menu advice from GuulAI
Menu · Profit by dish, September
Food cost29%
Best marginPlatter
Waste this week$84
DishSoldMargin
Rice & goat31268%Star
Chicken suqaar28852%Workhorse
Family platter6471%Puzzle
Fish & rice4138%Review
GuulAI: Fish & rice sells slowly and costs 62% to make. Raise to $11 or feature it as Friday's special.
Stock, suppliers & waste

Never run out before service. Never overbuy.

Every sale uses ingredients, so stock is always current. Low items become a supplier order sent on WhatsApp. Snap the supplier's bill and it lands in your books. Record waste and see what it is costing you.

  • Ingredient-level stock, by branch
  • Supplier orders on WhatsApp
  • Supplier bills from a photo
  • Waste and stock-count tracking
Stock · Kitchen store
Rice, basmati 25kg6 bagsIn stock
Goat meat4 kgLow
Cooking oil 5L1 tinReorder
Mango48 pcsIn stock
Suggested order · to Hamar FoodsSend
Reservations, events & Ramadan

Every table booked, every iftar ready on time.

Reservations and waitlist on WhatsApp and online. Weddings, birthdays and iftar groups booked with deposits. In Ramadan, iftar pre-orders are fired to the kitchen to be ready at sunset, and suhoor hours switch on by themselves.

  • Reservations, waitlist and "your table is ready"
  • Events and catering with deposits and invoices
  • Iftar pre-orders timed to sunset
  • Suhoor and Eid hours
Reservations · Friday
Main roomTerraceFamily hall
9:0010:0011:0012:00
Nuur · 4 guests
Birthday · 12
Hawa · 2 guests
Walk-ins
Family · 9
Iftar group · 20
Guests, loyalty & marketing

Recognise every regular. Fill every quiet night.

Enter a phone number and the guest's name, favourite dish and allergies appear. Points build on every visit, gift cards go to friends, and your Friday special or Eid offer goes to exactly the guests who will come. Feedback arrives after every visit.

  • Guest profiles with allergies and favourites
  • Loyalty points and gift cards by phone number
  • Campaigns on WhatsApp and SMS
  • Feedback and reviews after each visit
Campaigns · Xamar Grill
ToRegularsOrdered in the last 90 days3,410 people
Friday special at Xamar Grill: family platter for 6 at $45. Reserve or order: guulhub.com/xamar
Sent3,410
Delivered3,322
Read2,901
Orders486
Team, tips & payroll

The right team on every shift, paid right.

Build the rota around your busiest hours, let staff clock in on their phones, share tips fairly, and run payroll with every hour, tip and advance already counted. Managers approve voids and discounts from their phone.

  • Rotas and labour forecasts
  • Clock-in on the phone
  • Tip pooling and service charge sharing
  • Voids and discounts need a manager
Payroll · Xamar Grill
HOHodan · head waiterSalary + commission$640
FAFaarax · chefSalary + overtime$585
NINimco · cashierSalary + bonus$530
Commission$1,120
PAYE$96
Total pay$1,755
Approve and send payslips
Your restaurant on your phone

The day's close, on WhatsApp, before you get home.

Live sales, covers and kitchen times on your phone all day. At close, GuulHub sends you the takings by wallet and cash, food cost, best sellers, what is low for tomorrow, and a supplier order ready to send.

  • Live dashboard on your phone
  • Daily close report on WhatsApp
  • Cash counted against expected
  • Tomorrow's supplier order in one tap
Branches & central kitchen

One restaurant or twenty, one system.

One menu with prices by branch, a central kitchen that sends stock to every branch, and every branch's sales, food cost and labour compared side by side.

  • Central menu, branch prices
  • Central kitchen transfers
  • Branch-by-branch comparison
  • Roles per branch
Today · Xamar Grill
Good afternoon, FaaraxNew
Covers today214
Takings today$3,180
Delivery orders58
September sales$71,400 of $95,000
T4Table 4 · 6 guestsPaying · split 3 waysPaying
#3Order #318 · delivery appRider arriving in 4 minCooking
WAWhatsApp order WA-52Farah H. · out for deliveryOn way
Only on GuulHub

What the big restaurant systems do not do.

Imported restaurant software was built for card payments, English menus and one delivery app. GuulHub was built for how your guests actually order and pay.

The whole guest journey on WhatsAppGuests reserve, order, pay, get their receipt and leave feedback in one WhatsApp chat. No app to download.
One bill, any mix of walletsA table of five pays by EVC Plus, M-Pesa, Zaad, card and cash, and the bill closes itself.
Ramadan modeIftar pre-orders fired to the kitchen to be ready at sunset, suhoor hours, and iftar group bookings with deposits.
Family hall and ladies sectionSeparate rooms, floor plans and waiters, the way your restaurant is really laid out.
Suppliers ordered on WhatsAppLow stock becomes an order sent to your supplier's WhatsApp, and their bill goes straight into your books.
The close, on your phoneTakings by wallet, cash counted, food cost and tomorrow's order, on WhatsApp the minute you close.
Everything included

Every tool a restaurant needs, in one system.

Everything the leading restaurant systems sell as separate products and add-ons, included and working together.

Front of house
  • Floor plans for every room and section
  • Tableside ordering on any phone
  • Seats, courses and fire times
  • Merge, split and move tables
  • Bar tabs and open checks
  • Happy hour and time-based prices
  • Customer-facing display
  • Call-waiter from the table
Kitchen
  • Kitchen display with stations
  • Expo screen
  • Ticket timers and alerts
  • Allergy and note flags
  • All-day counts
  • Sold-out items hidden everywhere
  • Prep lists for the day
  • Kitchen printers if you want them
Orders & delivery
  • Delivery-app orders on one screen
  • Commission-free online menu
  • Ordering inside WhatsApp
  • QR order and pay
  • Self-order kiosk
  • Order-ready screen
  • Own riders, dispatched and tracked
  • Scheduled orders and catering
Payments
  • Every Somali and Kenyan wallet
  • Visa and Mastercard
  • Split by item, seat or evenly
  • Tips and service charge
  • Gift cards and house accounts
  • Refunds and voids with approval
  • Cash drawer and end of day
  • Receipts on WhatsApp
Back office
  • Recipes and ingredient-level stock
  • Recipe costing and menu engineering
  • Supplier orders on WhatsApp
  • Supplier bills from a photo
  • Waste tracking and stock counts
  • Central kitchen transfers
  • Accounting and profit and loss
  • Expenses and cash flow
Team
  • Shift rotas and labour forecasts
  • Clock-in on the phone
  • Tip pooling
  • Payroll with tax
  • Commission and bonuses
  • Roles and permissions
  • Manager approvals
  • Opening and closing checklists
Guests & marketing
  • Guest profiles and allergies
  • Loyalty points by phone number
  • Digital gift cards
  • WhatsApp and SMS campaigns
  • Birthday and win-back offers
  • Feedback and reviews
  • Reservations and waitlist
  • Events with deposits
Insights
  • Live dashboard on your phone
  • Daily close on WhatsApp
  • Sales by dish, hour, waiter and channel
  • Food cost and labour cost
  • Delivery-app commission report
  • Branch comparison
  • GuulAI menu and staffing advice
  • Export to your accountant
Setup & reliability
  • Works on phones and tablets you own
  • Keeps taking orders if the internet drops
  • Menu built for you, in both languages
  • Staff trained on site
  • Your brand on menus and receipts
  • Several branches from day one
  • Secure roles and audit trail
  • Support on WhatsApp
How we compare

Everything a leading restaurant POS does. Then more.

Compared with the typical restaurant point of sale sold internationally, where much of this is extra hardware, a separate product or a paid add-on.

GuulHubTypical restaurant POS
Tableside orderingOn any phoneSpecial handhelds to buy
Delivery apps on the kitchen screenBuilt inOften a paid integration
Commission-free online orderingBuilt inOften an add-on
Order, pay and receipts inside WhatsAppBuilt inRarely offered
Mobile money, split across walletsEvery major walletCard-first
Recipe costing and menu engineeringIncludedSeparate back-office product
Supplier orders and billsIncluded, on WhatsAppSeparate tool
Rotas, clock-in, tips and payrollIncludedAdd-ons per module
Loyalty, gift cards and campaignsIncludedPaid add-ons
AI insightsIncludedOften a higher tier
Ramadan and iftar operationsBuilt inNot designed for it
Setup, menu build and trainingIncluded, on siteSelf-serve or paid
A day with GuulHub

The restaurant system that runs the whole house.

  1. MorningPrep with the numbersPrep lists from today's reservations and yesterday's sales. Deliveries checked in against the order.
  2. Lunch rushEvery order in one queueTables, kiosks, takeaway, WhatsApp and delivery apps on one kitchen screen.
  3. AfternoonRestock and fill tonightSupplier orders sent on WhatsApp. A campaign fills the quiet tables.
  4. SunsetIftar on timePre-orders fired to be ready at sunset, groups seated with deposits paid.
  5. DinnerBills that close themselvesGuests split and pay by their own wallets from the table.
  6. CloseThe close on your phoneTakings, cash, food cost and tomorrow's order on WhatsApp.
Get paid every way

Every wallet your customers carry.

Mobile money across Somalia and Kenya, cards, bank transfer and cash, at one till. Every payment is matched to the sale, lands in your books and sends a receipt in your name.

Somalia
EVC PlusHormuud
ZaadTelesom
SahalGolis
eDahabSomtel
WAAFIMobile wallet
Premier WalletPremier Bank
Kenya
M-PesaSafaricom
Airtel MoneyAirtel
T-KashTelkom
EquitelEquity Bank
PesaLinkBank to bank
Everywhere
VisaCard
MastercardCard
Bank transferAny bank
CashRecorded in one tap
Questions

Restaurants & cafés

What hardware do I need?

None to start. Waiters use their phones, the kitchen uses any tablet or screen, kiosks run on a tablet, and receipts go on WhatsApp. Receipt printers, kitchen printers and cash drawers work too.

Can I connect delivery apps?

Yes. Orders from delivery apps come into the same kitchen queue. Tell us which apps you use and we connect them during setup.

What if the internet drops?

Waiters keep taking orders and the kitchen keeps cooking. Everything syncs when the connection returns.

Does it work with several branches?

Yes. One menu with branch prices, a central kitchen, and every branch compared side by side.

Can you build our menu?

Yes. We build your menu with photos, options and recipes in English and Somali as part of setup.

Can I move from my current system?

Yes. We bring over your menu, customers and stock, and train your team before you switch.

See GuulHub fitted to your business.

A 30-minute demo with your services, your prices and your customers in it.